If you are having trouble receiving emails with a two-factor authorization code or a link to confirm your registration, try the following steps:
Check your spam folder
The letter could have gotten there by mistake. Please mark it as "not spam" to receive our emails in your inbox in the future.
Wait a bit.
5-10 minutes - the letter may not arrive immediately.
Add no-reply@escapefromtarkov.com to the whitelist.
You can do this in the settings of your mail service.
Check if there is free space in the mail storage.
Emails may not arrive if your mailbox quota is full.
Check filters and rules for forwarding or moving messages
Letters can be redirected to another mailbox, to another folder in the mail, or immediately deleted.
If you can't resolve the issue, please open a support ticket or send us an email describing your issue at support@battlestategames.com.
