To report a bug you need to:
- Press the "Contact support" button at the Support center page - Please note that you must be logged in and have an access to the game
- Pick "Game support" from the list
- Describe the issue in as much detail as possible and press "Submit"
- If Support Center haven't found any solution for you - press "There is no answer in knowledge base"
- Now, follow the instructions that appear on your screen and attach log files and screenshots
- Make sure that you did everything correctly and press "Submit"
Your report will be reviewed by support specialists. You may follow status of reported bug at https://www.escapefromtarkov.com/support/request
In case of lack of information support specialists will contact you through this page https://www.escapefromtarkov.com/support/request