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Report bug

To report a bug you need to:

  • Press the "Contact support" button at the Support center page - Please note that you must be logged in and have an access to the game
  • Pick "Game support" from the list
  • Describe the issue in as much detail as possible and press "Submit"
  • If Support Center haven't found any solution for you - press "There is no answer in knowledge base"
  • Now, follow the instructions that appear on your screen and attach log files and screenshots
  • Make sure that you did everything correctly and press "Submit"

Your report will be reviewed by support specialists. You may follow status of reported bug at https://www.escapefromtarkov.com/support/request

In case of lack of information support specialists will contact you through this page https://www.escapefromtarkov.com/support/request