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  • How to purchase a pre-order

    In order to purchase a pre-order, you need to have a registered account (registration/log-in). Then you need to go to the pre-order page located on the main page of the site.

    Next, you need to choose the pre-order package you are interested in. You can see the differences in the pre-order packages by clicking on the name of the package at the top of the page, or by scrolling down the page below. 

    WARNING You will only be able to launch the game if you are in the same region in which it was purchased. Your current region can be found at the bottom of the pre-order select page. You can read more about the pre-order regions here.

    Once you have selected the pre-order package you are interested in, you need to click the "Pre-order" button, confirm that you are over 18 years old by clicking "Accept", make sure the region is suitable and pay for the purchase in the way that is most convenient for you. 

    It is worth remembering that different payment methods imply different commissions. The final cost can be seen by selecting a particular method. If everything is done successfully, then you need to download the Launcher in your profile by clicking on "Install" and install the game. If you have problems with the payment, you need to contact Xsolla support to solve the problem. 

    Enjoy the game!

    Trial keys

    To get you acquainted with the Escape from Tarkov project, we can provide temporary access keys. The validity period of such keys varies from three days to two weeks.

    You can get trial keys in various ways, for example:
    - Giveaways on the Escape from Tarkov Official Forum.
    - Giveaways on various streams.
    - Giveaways by the BattleState Games official representatives.

    You can activate a trial key on your profile page on the official website or via the game launcher.


    After the key activation, your pre-order will be displayed as active in your game profile. During the validity period of this key, you will be given the opportunity to download the game Launcher.

    After the trial period expires, it will also show in the profile that the pre-order has expired.

    After the trial key has expired, access to the Game will be terminated, but you can pre-order it on the official website of Escape from Tarkov. All progress that was earned during the period of the key will be saved within one wipe period.

  • How to gift a pre-order

    In order to purchase a pre-order key as a gift, you must have a registered account (registration/log-in) with an active pre-order. If you do not have an active pre-order, the service will not be available. Next, you need to go to the pre-order page, located on the main page of the site.

    You need to select the pre-order package you are interested in. You can see the difference between the packages by clicking on the package name at the top of the page, or by scrolling down the page below.  

    Once you have selected the package you are interested in, you need to go to the page by clicking on "Buy as a Gift".

    Next, you need to select the region of the pre-order, the number of copies, confirm that you are over 18 years old and pay for the purchase.  

    After payment, the gift will be sent to the current email address linked to your account, in the form of a key. Give this key to a friend, and he can activate the version you purchased in his profile by clicking "Activate promo code".  If you didn't receive an activation code, you can resend it. To do this, go to your profile page and at the bottom right click on the envelope button next to the transaction you are interested in. 

    By applying a higher pre-order package gift code, you can improve your package. If the promo code contains the European version of the pre-order, the region will also change. Also, please note that if you have a pre-order version higher than the one contained in the code, by activating this code you can lower your pre-order version (for example, if you have an active Edge of Darkness Limited Edition pre-order and have activated a Standard Edition gift key). In this case, you need to contact technical supportYou can read more about the pre-order package upgrade here

  • Pre-order upgrade

    Escape From Tarkov project has several pre-order editions, which differ from each other by sets of starting in-game items. In addition, such as in the case of Edge Of Darkness Limited Edition, access to co-op mode and free access to all subsequent DLC, such  as Escape From Tarkov: ARENA. When you improve the pre-order version, all current progress on your account will be saved. Escape From Tarkov has purchase regions. These regions allow you to buy the project at a local price, but also impose restrictions on where you can launch the game from.


    CIS - defined by purchase in the CIS countries and allows you to run the game only from these countries.

    "Other (U.S.)" - is defined by purchase outside the CIS and Europe and allows you to run the game everywhere except Europe.

    European - determined either by purchasing from Europe or upgrading to the European package and allows you to run the game from anywhere in the world.

    Extended information about pre-orded regions.

    If you upgrade the pre-order version, the price will be the difference between the current edition and the extended version, to buy the upgrade or change the region of the current version to the European version, you need:

    1. Visit the official Escape From Tarkov website
    2. Login by pressing login button in top right corner

    3. Go to pre-order page by clicking the related button

    4. Pick the package that you are interested in and click  “Upgrade”

    5. In order to change the purchase region to Europe, you will need to find the current pre-order version and click the related button:


    Pay attention that when upgrading the pre-order version you will receive only the difference between the versions.

    If you received an Edge of Darkness Limited Edition gift key when you have the Standard Edition on your account, activating this key will change your edition to Edge of Darkness Limited Edition and you will also receive the difference between the editions in the form of in-game items.

    This system also applies to all other editions and regions that have been activated with a gift key when you already had a Standard Edition.

    If you already had an active Edge of Darkness Limited Edition and activated the Standard Edition gift key, you need to contact Escape From Tarkov tech support on the official page.

    So, for example, if you have a pre-order of Escape From Tarkov Standard Edition and decide to upgrade to Escape From Tarkov Edge of Darkness Limited Edition, you will receive the following items:

    1. Increased in-game inventory, which will be 10x68 cells.
    2. Initially increased reputation with all merchants in the game.
    1. Unique identifier in the game.
    1. Free access to all subsequent DLC (season pass), such as Escape From Tarkov: ARENA.
    1. Unique secure container (3x3 cells)
    1. The difference between the entire list of in-game starter items listed in the contents of these editions. 

    Also, there is a list of items that do not fall into this category, such as 500,000 rubles. They are included in every Escape From Tarkov edition and will not be given out additionally when improving the pre-order version.

  • Preorder refund

    Before purchasing a pre-order of Escape from Tarkov project, it is recommended that you read all the agreements:

    According to paragraph 11.4.2, the license agreement does not provide for a refund of the purchase of a game pre-order:
    "Termination of the Agreement with the Licensor, revocation of the right to use the Game and/or cancellation of the Agreement on any grounds does not provide the User with grounds for claiming from the Licensor return of the Fee paid or any other payments made by the User in connection with use of the Game."

    If you have problems with the project or services, you can contact support through the site or create a support tickets through the launcher.

    Hope for your understanding.

  • What is a Season Pass?

    The Season pass is access to additional paid content (DLC) that will not need to be purchased separately by Season pass holders. The Season Pass is only included with the Edge of Darkness pre-order package. You can always upgrade your pre-order pack to Edge of Darkness by paying the difference between your version and Edge of Drakness.

    A number of paid and free add-ons are planned for Escape from Tarkov, including new content, locations, mechanics, etc which will be released after the release of the main game.

    At the moment, the Season pass already allows you to get free access to the announced Arena project when it becomes available.

  • Promotions and discounts

    Sometimes various promotions take place, most often they include a discount on pre-order, upgrade pre-order. Usually, they are timed to various dates - February 23, the birthday of the company, May 9, New Year, etc.

    What stock and when will be unknown in advance. You can learn about upcoming promotions from the official news of the project shortly before the start.

  • Pre-order regions

    Escape from Tarkov pre-orders are region-locked. That does not mean that you will have the opportunity to connect only local servers. Regional binding blocks the ability to launch the game outside the region of purchase, since pre-orders of the project are sold at different prices for different regions.

    When you place the pre-order on the pre-order page, there is a warning of a region lock and an indication of the region you are currently in.

    Pre-order regions:

    • CIS Region: Purchases made in this region work only in the CIS countries.
    • EU Region (Europe): Purchases made in this region will allow you to launch the game anywhere in the world. You can also upgrade to this region at any time by going back to the pre-order page (Make sure you are logged in). There will be an upgrade button under the package you want to upgrade to.
    • Other Region: Purchases made in this region work only in countries outside of EU and CIS countries; all goes to this region and this version of game can be launched anywhere in the world except in Europe regions. May also appear as "USA".

    If you try to launch the game outside the region of purchase, error 208 will be displayed.

    Few notes to consider:
    When purchasing the game as a gift, make sure you select the region that matches the user the gift is intended for.
    Make sure you are not using a VPN while making the purchase because this might lead you to purchasing the wrong region version.
    If you are planning to move to another region, you can upgrade to EU version at any time through the pre-order page (Make sure you are logged in).
    Region lock does not mean you cannot play with other regions or in other servers. It only means that your game can only be physically launched/run in that region.
    If you travel a lot, EU version is the way to go.